We’re Here to Help

Our free Tech Support is ready to assist.

Here at the Help Center, we'll answer basic questions about Adams® Tax Forms Helper® Online. We tackle the who, what, when, where and why of our online service.

Once you purchase Tax Forms Helper Online, you’ll have access to our new vastly expanded Help Center featuring articles with step-by-step instructions and dedicated chat for quick answers and live support.

Access/Logging In

How do I get to Adams Tax Forms Helper Online?

You can click the Go to Tax Forms Helper link at the top of every page.

Or type directly into your web browser and log in from anywhere, anytime.

Be sure to bookmark the link so you can return to Tax Forms Helper Online whenever you’re ready.

How do I log in to start filing after my purchase?

If you purchased the Online Service or E-file Bundles:

Look for your Order Confirmation email from the Adams Tax Center. We’ll help you set up a username and password for the online software.

The first time you enter Adams Tax Forms Helper Online from My Account, you’ll be asked to register your product and set up a high-security password for the online portal. And you’re in! Bookmark us so you can return as needed.

If you purchased a Tax Kit plus forms & envelopes:

An access code and password are enclosed in your package. Look for the neon 8-½ x 11 sheet in your package with your instructions.

Got your package in hand? Go to and log in. We’ll help you register your product by setting up your permanent username and new high-security password.

I didn't receive my Order Confirmation email. What do I do?

Be sure to check your spam folder. Spam filters sometimes accidentally capture legitimate messages. It’s a good idea to check your spam filter settings from time to time. Be sure to add us to your address book or list of safe senders.

Still can’t find your confirmation email? Go to My Account, click My Orders, then My Tax Forms Helper Online to begin product registration.

How do I recover or change my password?

If you forget your Adams Tax Center password, we'll help you reset it.

  • Click Forgot at Login. Type your email address. We'll send a password reset confirmation to your email. From here, you'll make a new password to access your account.
  • To change your Adams Tax Center password any time, visit My Account and choose Manage Account Information. Check Change My Password to update your password.

Need help logging into Tax Forms Helper Online to do your taxes?

Go to then click Forgot Password

How can I make my password stronger?

To maximize the security of your Adams tax accounts, follow IRS guidance for creating a strong password.

  • Use word phrases that are easy to remember rather than random letters, characters and numbers. By using a phrase, you may remember your password better.
  • Use strong, unique passwords for all accounts, whether it’s to access a device, tax software products, cloud storage, wireless networks or encryption technology.
  • Use a minimum of eight characters; longer is better. Avoid personal information or common passwords.
  • Don’t reuse passwords. For example, changing Bgood!17 to Bgood!18 isn’t a recommended practice.
  • Store your password list in a secure location such as a safe or locked file cabinet. Or, use a password manager program to track passwords, but protect it with (you guessed it) a strong password.
  • Don’t disclose passwords to anyone for any reason.

1099 NEC Nonemployee Compensation

What is the 1099-NEC?

The 1099 NEC is now the only form used to report nonemployee compensation to the IRS. You'll use this form to report payments for your contractors and freelance employees.

This form replaced box 7 on the old 1099-MISC as of the 2020 tax year. Businesses can no longer report nonemployee compensation on the 1099-MISC, and box 7 has an entirely different function.

Why did the IRS stop using the 1099-MISC for nonemployee compensation?

First, Form 1099-NEC was previously used in 1982. The IRS revived this form for 2 key reasons.

The PATH Act of 2015 moved the due date for Box 7 up and ended an automatic 30 day filing extension for the 1099-MISC. The result? Businesses like yours were attempting to meet multiple deadlines for a single form. The process was so confusing that many businesses were mistakenly assessed fines by the IRS.

Meanwhile, tiny Box 7 was bearing the weight of a growing gig economy as use of contract workers and freelancers surged.

The 1099-NEC solved both problems by simplifying the deadlines, and dedicating an entire form exclusively to nonemployee compensation.

Can I get an automatic extension on filing the 1099-NEC?

No, you cannot. There is no automatic 30-day filing extension for the NEC.

The 1099-NEC is due this year on January 31, 2023.

A one-time 30-day extension is only available under one of four hardship conditions, by submitting a written request to the IRS.

Acceptable reasons for a one-time extension include:

  • Your operation was affected by the death, serious illness or unavoidable absence of the person responsible for filing information returns.
  • Your company was affected by fire, casualty or natural disaster.
  • Your company was “in the first year of establishment.”
  • Your company didn’t receive data on a payee statement such as a Schedule K-1, Form 1042-S, or the statement of sick pay required under IRS regulations, in time to prepare an accurate information return.

What are the penalties for filing 1099-NEC late or for not filing?

Not providing a correct 1099 Form at all (intentional disregard) carries a penalty of $560 per 1099, with no maximum for the year.

Filing a mandatory 1099 form late could lead to penalties ranging from $50 to $280 per 1099, with a maximum of $1,130,500 a year for your small business.

The IRS considers you a small business if you made $5 million or less in average annual revenues for each of the past 3 years.

Late penalties vary based on just how late your information return will be:

Within 30 Days of Due Date
$50 per 1099, maximum penalty of $197,500

More Than 30 Days Past the Due Date
$110 per 1099 by August 1; maximum penalty of $565,000
$280 per 1099, if you file after August 1; maximum penalty of $1,130,500

Printing & Filing

Will Adams tax forms work on laser or inkjet printers?

Adams® tax forms are laser printer and inkjet printer compatible. Our forms are produced on archival quality paper with heat-resistant inks that support both types of printers.

Adams tax forms are also available at select retailers on pin-fed printer paper for dot matrix printers.

How can I get the best alignment when printing tax forms?

Tax Forms Helper has revised printing guidance to help Tax Forms Helper Online users print beautifully aligned forms with less effort from Adobe Reader.

To print, simply select Adobe PDF as your printer in the Print dialog box instead of your web browser.

  • Set page scaling to None
  • In the Print dialog box, check Auto-rotate and Center
  • In Page Sizing & Handling, check Choose paper source by PDF paper size

Before you begin printing, make sure you’ve installed the most recent version of Adobe Reader -- available for free from Adobe’s website.

Can I print tax forms from Tax Forms Helper® onto plain paper and send them to the IRS or SSA?

If you plan to mail your taxes to the IRS or SSA, you must send scannable forms with Flint red OCR dropout ink for your Copy A forms and your accompanying summary transmittals. You may face delays and penalties for sending plain ink copies to federal agencies.

Online Help/Compatibility

What computer system or browsers can I use?

Adams Tax Forms Helper Online works on all computer platforms with any modern web browser. Our application runs best on the latest versions of Google Chrome, Mozilla Firefox, Microsoft Edge and Apple Safari. Firefox is recommended for ease of printing.

Can I trust an online tax service?

Each year, millions of tax users do!

You get peace of mind from knowing that a misplaced USB or hard drive crash isn't catastrophic. With cloud-based storage, your data is backed up.

Adams® Tax Forms Helper® Online stores information using multiple layers of security including network firewalls to block malicious traffic and 256-bit AES encryption—a military grade, classified data-storage standard.

Our data is hosted by Amazon Web Services, which undergoes audits every 6 months to maintain SSAE-18 SOC I, SOC 2 and SOC 3 certifications.

Tax Forms Helper also transmits your data to federal agencies and our secure mail facility with the latest TLS encryption protocol that exceeds IRS requirements.

Additional safeguards like multi-factor authentication and auto-email notifications work 24/7 to safeguard access to your account.

Is eFiling secure?

The IRS certainly thinks so.

Over 1 billion tax returns have been e-Filed with the IRS since its inception, 35 years ago. Since then, IRS eFIle has safely transmitted electronic tax returns using encryption standards established by the US government’s National Institute of Standards and Technology (NIST).

And there are over 200 million who are now eFiling each year. In fact, safe and secure efiling is mandatory for most large businesses.

Large businesses—any person, corporation, partnership, estate or trust filing 250 or more information returns must already file electronically according to Section 6011(e)(2)(A) of the Internal Revenue Code.

And the future of filing looks form free. The IRS has long proposed lowering the eFile threshold gradually over several years to 10 employees. The current proposed timetable would:

  • drop the threshold next year to 100 employees for 2023
  • drop the threshold again to 10 employees in 2024

Stay tuned to Tax Forms Helper email updates for threshold changes as they’re announced

Frequently Asked Questions?

Why can’t I continue to use the Adams Tax Forms Helper CD?

We know the Adams Tax Forms Helper CD had lots of fans, and we appreciate the love!

We’ve upgraded to a browser-based system so you don’t need to store space-hungry apps on your computer or wait for long system updates to complete.

  • There are never any downloads, programming updates or technical details for you to mind.
  • You can login to my Tax Forms Helper Online from any computer and get right to work.
  • Your data is encrypted for security and regularly backed up to the cloud.

Even though we’re faster and easier to use than ever, we’re still here if you need us. Our Tech Support stands ready to help you make a smooth transition.

Can I run a summary report in Adams Tax Forms Helper Online?

Yes, you can run summary reports to view one payer, multiple payers or all payers at one time.

Contact Us

How to reach us


Jan. 3rd - Feb. 17:
Monday - Friday: 7:00 AM - 7:00 PM CST

Saturday Jan. 28th: 7:00 AM - 2:00 PM CST
Sunday Jan. 29th: 10:00 AM - 2:00 PM CST